Privacy Policy and Terms of Use for Pediatric NeuroCare Institute

Effective Date: 08/01/2024

At Pediatric NeuroCare Institute, we are committed to protecting the privacy and
security of our patients’ personal information. This Privacy Policy outlines how we
collect, use, disclose, and protect your information when you seek our medical services.

1. Information We Collect
   We may collect the following types of information:
   – Personal Information: This includes your name, address, phone number, email
   address, date of birth, insurance information, and the names of custodial parents
   or guardians.
   – Medical Information: This includes your child’s medical history, diagnosis,
   treatment records, and other health information necessary for providing care.
   – Payment Information: This includes credit card numbers, billing addresses, and
   insurance details for payment processing.
2. How We Use Your Information
   We may use your information for the following purposes:
   – To provide, coordinate, and manage your child’s healthcare services.
   – To schedule appointments and follow up on care.
   – To process insurance claims and payments.
   – To communicate with you about your child’s health and treatment options.
   – To comply with legal and regulatory requirements.
3. Disclosure of Your Information
   We may share your information as follows:
   – With healthcare providers involved in your child’s care with permission.
   – With third-party payers for billing and claims processing.
   – As required by law, including for public health issues, legal proceedings, or law
   enforcement activities.
   – With vendors who assist us in providing our services, such as billing and IT
   support, who are bound by confidentiality agreements.
4. Your Rights
   You have certain rights regarding your personal information, including:
   – The right to access your child’s health records.
   – The right to request corrections to your child’s medical information.
   – The right to request restrictions on certain uses and disclosures of your child’s
   information.
   – The right to be notified in the event of a breach of your child’s unsecured medical
   information.
   To exercise these rights, please contact us using the information below.
5. Security of Your Information
   We implement a variety of safeguards to protect the security of your personal and
   health information. These include administrative, technical, and physical security
   measures to minimize the risk of unauthorized access or disclosure.
6. SMS Opt-In

By providing your phone number and opting in to receive SMS notifications, you consent to receive automated text messages from Pediatric NeuroCare Institute. These messages may include appointment reminders, updates on your child’s care, payment reminders and important announcements.

 Acknowledgment
By choosing to use our services, you understand and agree to the terms of this Privacy Policy.

Opt-In Confirmation: You will receive a confirmation message once you opt-in.

Opt-Out: You can opt out at any time by replying “STOP” to any SMS message you receive from us. Upon opting out, you will no longer receive SMS notifications

Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. If we make changes, we
will notify you by posting the revised policy on our website and updating the effective
date. We encourage you to review this policy periodically for any updates.

Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise
your rights, please contact:
Pediatric NeuroCare Institute
170 Pine Ave N,
Oldsmar, FL 34677
813 553 4448
pediatricneurocare@gmail.com

SMS Policy

1. Your carrier’s standard messaging rates apply to your entry or submission message, our confirmation and all subsequent SMS correspondence. Pediatric NeuroCare does not charge for any content however downloadable content may incur additional charges from your cell phone provider. Please contact your wireless carrier for information about your messaging plan. Your carrier may impose message or charge limitations on your account that are outside our control. All charges are billed by and payable to your mobile service provider
2. By subscribing to marketing messages, you consent to receiving SMS messages from us using automated technology. Messages from shortcode 813 553 4448 may include offers from us, our affiliates and partners. You can unsubscribe at any time from all messages on this shortcode by sending STOP to 813 553 4448. Your consent to receive text messages on this shortcode is not required to make a purchase.
3. By agreeing to this , you consent to receiving one or more messages in reply from us using automated technology for any messages you send to shortcode 813 553 4448 as part of your appointment reminder. You can unsubscribe at any time from all ordering messages on this shortcode by sending STOP .
4. You represent that you are the owner or authorized user of the wireless device you use to subscribe for the service, and that you are authorized to approve the applicable charges.
5. We will not be liable for any delays or failures in your receipt of any SMS messages as delivery is subject to effective transmission from your network operator and processing by your mobile device. SMS message services are provided on an AS IS, AS AVAILABLE basis.
6. Data obtained from you in connection with this SMS service may include your cell phone number, your carrier’s name, and the date, time and content of your messages and other information that you may provide. We may use this information to contact you and to provide the services you request from us, and to otherwise operate, develop and improve the service. Your wireless carrier and other service providers may also collect data about your SMS usage, and their practices are governed by their own policies. We will only use information you provide to the service to transmit your text message or as otherwise described in this document. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the service, you agree to provide accurate, complete, and true information.
7. The service and the content and materials received through the service are proprietary to us or our licensors, and is for your personal, non-commercial use only. You shall not damage, impair, interfere with or disrupt the service or its functionality.
8. We reserve the right to alter charges and/or these terms and conditions from time to time. We may suspend or terminate the service to you if we believe you are in breach of our terms and conditions. Your service is also subject to termination in the event that your wireless service terminates or lapses. We may discontinue the service at any time.
9. If you have any questions, email us here. You can also text the word HELP or INFO to 813 443 5558 to get additional information about these services. We do not charge for help or info messages; however, your normal carrier rates apply.